1. The parties to the agreement.

The contract is concluded between the Internet service for the exchange of title signs, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the one who used the services of the Contractor, on the other hand.

2. List of terms.

2.1. Exchange of title signs is an automated Internet service product, which is provided by the Contractor on the basis of these rules.
2.2. The Customer is an individual who agrees to the terms of the Contractor and this agreement, to which he joins.
2.3. The title sign is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the agreement of the electronic payment system and its Customer.
2.4. Application — information provided by the Customer for the use of the Contractor's funds in electronic form and indicating that he accepts the terms of use of the service, which are offered by the Contractor in this application.

3. Terms of the agreement.

These rules are considered to be organized due to the terms of the public offer, which is formed during the submission of the application by the Customer and is one of the main components of this agreement. The information displayed by the contractor about the conditions for submitting an application is called a public offer. The main component of the public offer is the actions taken at the end of the application by the Customer and indicating his exact intentions to make a deal on the terms proposed by the Contractor before completing this application. The time, date, and parameters of the application are created by the Contractor automatically at the end of the formation of this application. The offer must be accepted by the Customer within 24 hours from the end of the application. The service agreement comes into force from the moment the title signs are received in full, specified in the application, from the Customer to the details of the Contractor. Transactions with title signs are accounted for according to the rules, regulations and format of electronic payment systems. The agreement is valid for a period of time, which is established from the moment of filing the application until termination on the initiative of one of the parties.

4. The subject of the agreement.

By using technical methods, the Contractor undertakes to exchange title signs for a commission fee from the Customer, after submitting an application by this person and does this by selling title signs to persons wishing to purchase them for an amount specified no lower than in the application submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. In case of profit arising during the exchange, it remains on the Contractor's account as an additional benefit and a premium for commission services.

5. In addition.

5.1. If the amount received by the Contractor differs from the amount indicated in the application, the Contractor makes a recalculation that corresponds to the actual receipt of the title characters. If this amount exceeds the amount specified in the application by more than 10%, the Contractor terminates the contract unilaterally and all funds are returned to the Customer's details, taking into account the deducted amount for commission expenses during the transfer.
5.2. In the event that the title signs are not sent by the Contractor to the specified details of the Customer within 24 hours, the Customer has the full right to demand termination of the agreement and cancel his application, thereby returning the title signs to his account in full. The application for termination of the agreement and return of title signs is executed by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the contract, the refund of the electronic currency is made within 24 hours from the date of receipt of the request for termination of the contract. If the delays in the return are not the fault of the Contractor, he is not responsible for them.
5.3. If the title signs are not received from the Customer to the Contractor's account within the specified period, from the moment the Customer submits the application, the agreement between the parties is terminated by the Contractor on the one hand, since the contract does not enter into force. The customer may not be notified about this. If the title signs arrive at the Contractor's details after the specified period, then such funds are transferred back to the Customer's account, and all commission costs associated with the transfer are deducted from these funds.
5.4. If there is a delay in transferring funds to the details specified by the Customer due to the fault of the settlement system, the Contractor is not responsible for damage resulting from a long receipt of funds. In this case, the Customer must agree that all claims will be submitted to the settlement system, and the Contractor provides assistance to the extent possible within the framework of the law.
5.5. In case of detection of falsification of communication flows or exerting influence in order to worsen the work of the Contractor, namely its program code, the application is suspended, and the transferred funds are recalculated in accordance with the current agreement. If the Customer does not agree with the recalculation, he has every right to terminate the contract and the title signs will be sent to the details specified by the Customer.
5.6. In the case of using the Contractor's services, the Customer fully agrees that the Contractor bears limited liability corresponding to the scope of these rules of the received title signs and does not give additional guarantees to the Customer, and also does not bear additional responsibility to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
5.7. The Customer undertakes to comply with the norms corresponding to the legislation, as well as not to forge communication flows and not to create obstacles to the normal operation of the Contractor's program code.
5.8. The Contractor is not responsible for the damage and consequences of an erroneous transfer of electronic currency in the event that the Customer specified incorrect details when submitting the application.
5.9. The Service has the right to perform AML verification of assets received from the user.
5.10. In order to return assets that have not passed the AML verification of the Service, the User must undergo the full identity verification (KYC) procedure.
5.11. For verification, in case of receiving assets that have not passed the AML verification, you will need to record a video on which you must be:
— you with a passport;
— the application on the website for which you are being verified;
— the wallet shows sending to our wallet (transaction);
— Hash, amount, date.
Attach your passport photo and a photo of the data in the wallet where the transaction is shown to the video.

6. Warranty period

Within 24 hours from the moment of execution of the exchange of title signs, the Contractor gives a guarantee for the services provided, unless other terms are agreed.

7. Unforeseen circumstances.

In the event that unforeseen circumstances arise during the processing of the Customer's application, contributing to the Contractor's failure to comply with the terms of the contract, the deadlines for the execution of the application are postponed to the appropriate duration of force majeure. The Contractor is not responsible for overdue obligations.

8. The form of the agreement.

This agreement is accepted by both parties, represented by the Contractor and the Customer, as an agreement of equal legal force, indicated in writing.

9. Working with maps of England, Germany and the USA.

For cardholders of the countries of England, Germany and the USA, the conditions for the transfer of title characters are extended indefinitely, corresponding to a full verification of the cardholder's data. The funds are not subject to any transactions during the entire period and are in full amount on the Contractor's account.

10 Claims and disputes.

Claims under this agreement are accepted by the Contractor in the form of an e-mail in which the Customer indicates the essence of the claim. This letter is sent to the details of the Contractor specified on the website.

11. Conducting exchange operations.

11.1. It is strictly prohibited to use the services of the Contractor for illegal transfers and fraudulent activities. At the conclusion of this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, to bear criminal liability established by law at the moment.
11.2. If it is impossible to fulfill the request automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous Customer data, the funds are credited to the account within the next 24 hours or returned to the Customer's details minus commission costs.
11.3.Upon request, the Contractor has the right to transfer information about the transfer of electronic currency to law enforcement agencies, the administration of payment systems, as well as victims of illegal actions, victims of fraud proven by judicial authorities.
11.4. The Customer undertakes to provide all identification documents in case of suspicion of fraud and money laundering.
11.5. The Customer undertakes not to interfere with the Contractor's work and not to cause damage to its software and hardware, and the Customer undertakes to provide accurate information to ensure that the Contractor fulfills all the terms of the agreement.
11.6.Payments are made during the daytime from 09-30 to 22-00 Moscow time. Applications created at night are paid during the day. The execution time is from 1 to 3 hours during working hours.
12. Waiver of obligations.

The contractor has the right to refuse to conclude the contract and execute the application, and without explaining the reasons. This clause applies to any client.

Exchange rules